Cragun's Resort is hiring for Banquet Servers!
The purpose of this position is to interact with our guests and ensure they have a great experience when dining and meeting at Cragun's. Banquet servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner.
At all times, servers are expected:
The purpose of this position is to interact with our guests and ensure they have a great experience when dining and meeting at Cragun's. Banquet servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner.
At all times, servers are expected:
- To be attentive to our guests.
- Follow through with the proper and timely setup and execution of banquet events
- Take food and beverage orders from the guest
- Obtaining revenues, issuing receipts, accepting payments, returning the change
- Set tables in accordance to the companies process or guest requirements
- Communicate to the guest and provide assistance with their queries
- Serve food and beverage to the guest as per the course of order
- Observes guests and ensure their satisfaction with the food and service
- Promptly respond to guest with any additional request
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses in a timely, friendly manner